AI and your customer experience
How to deliver fast, accurate answers to customers and handle cases more efficiently
How to deliver fast, accurate answers to customers and handle cases more efficiently
First up, in this Microsoft Discovery Hour session you’ll learn how to apply AI solutions to deliver fast, accurate answers to customers and handle cases more efficiently.
You'll also have the opportunity to see how other Microsoft customers are using customer experience (CX) solutions to help sellers and marketers focus on what matters most.
What you'll get from the session:
Scraping through with the bare minimum, just to keep moving in a difficult economy?
It’s the support your team needs, not the solution itself.
How AI helps you stay on top of compliance, security, and transparency.
From a cost centre to a value centre.
As AI scales, should there be more concerns about the environmental impact?
Practical guidance on adapting to the regulations.
Embracing change to create business value.
AI might be the destination, but not every organisation is ready for the journey.
Exploring the business value of generative AI by business function.
AI is all the rage, but how do the public really feel about it?
Step-by-step guide to successfully implementing and using it in your organisation.
Join this AI-generated webinar to explore the concept of agents in technology.
Get all of the Azure migration tools and guidance you need to plan and implement your move to the cloud – and track your progress using a central dashboard that provides intelligent insights.
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